Service Coordinator

About the role

Be the technical link between our customers and our service teams in the field.

You are the first technical point of contact for our customers: you answer questions about their PV and BESS systems, plan service work, guide our service technicians and make sure every job is clearly documented and fed back to the customer.

What you’ll do

Customer contact & support

• Answer customers’ technical questions about their PV and BESS systems
• Keep customers informed with clear, timely feedback on status and next steps

Planning & coordination

• Plan and schedule service and maintenance work
• Guide and support our service technicians in the field
• Monitor progress and adjust the planning when the situation calls for it

Documentation & reporting

• Record findings, solutions and agreements accurately in our systems
• Keep service documentation and customer files complete and up to date

What we’re looking for

• MBO level 4 working and thinking level or higher (preferably technical)
• Passionate about technology
• Eager to learn and motivated to grow
• Strong communicator, on the phone and in writing
• Affinity with solar PV and battery storage is a plus

What we offer

• A role with real impact
• A salary between €2,900 and €3,700 gross per month
• A technically driven, growing O&M environment
• Plenty of room to learn and develop
• A driven team of specialists around you

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